How small firms handling client-confidential work should structure storage, chat and client sharing without adding operational overhead.
Three private surfaces. Same zero-knowledge architecture.
Files. One encrypted team folder per client, with folder keys sealed per member. Freelancers get keys for the duration of the engagement and lose them — cryptographically — at the end.
Client exchange. Stop emailing attachments and permanent links. Use passphrase-gated links with a maximum 24-hour lifetime and send the passphrase through a different channel. This is also a good look in a security questionnaire.
That is the whole programme. It fits on a page and survives a busy quarter.
Three private surfaces. Same zero-knowledge architecture.