Will you sign a BAA?
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Not today. We would rather say that than imply otherwise. Our compliance page documents the current state and what is planned.
Is encryption alone enough for HIPAA?
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No. HIPAA covers administrative, physical and technical safeguards, workforce training, risk analysis and agreements with vendors. A zero-knowledge tool strengthens the technical layer; it does not replace the programme.
Can staff share one account?
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They should not, and the design discourages it: each person gets their own identity, their own key envelopes and their own entries in the audit trail, which is what makes access logging meaningful.
Can DRIVUNO read our documents or messages?
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No. Everything is encrypted on the device before it is uploaded, with XChaCha20-Poly1305, using keys derived locally with Argon2id and wrapped per member with X25519. Our servers hold ciphertext and sealed key envelopes, so there is no admin view, no support tool and no classifier that can reach your content.
Do we need an IT team to deploy it?
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No. There is nothing to self-host and no key server to operate. You create an account, invite colleagues and clients by email, and the encryption happens transparently in the browser, desktop and mobile apps.
What certifications do you hold today?
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We do not currently hold SOC 2 or ISO 27001 certification, and we say so publicly rather than implying otherwise. Our compliance page documents where we are, what is in progress, and what is planned. What we can demonstrate today is the architecture itself: client-side encryption, per-member key envelopes and an append-only audit trail.
What happens if someone leaves the firm?
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Removing a member revokes access and rotates the remaining key envelopes, so an old copy of a key stops opening anything new. Every membership change, share creation and revocation is written to an append-only log.
What if a user loses their password?
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Because we cannot read your data, we cannot reset it for you. Each account creates a Recovery Kit — a printable PDF with a QR code — to be stored offline. That is the same property that stops anyone else, including us, from reading the account.
Is there a free plan to evaluate it?
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Yes. The free plan includes 1 GB with exactly the same zero-knowledge architecture as paid plans, so you can validate a real client workflow before committing.